SAP Business One Field Service Management

Guarantee high standards of customer satisfaction by providing a seamless end-to-end service

Don’t let your software let your customers down. Use SAP Business One for Field Service Management and exceed expectations. Keep your service delivery ahead of your competitors by streamlining key tasks to keep interactions simple, yet effective.

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support your field service team

Deliver unrivalled service excellence through affordable field service management tools

Organisations sending personnel into the field need more than just expert product knowledge. With expectations of customer care always increasing, small businesses need to ensure they are always one step ahead.

From the initial enquiry all the way through to billing or invoicing, SMEs need to provide a seamless transition between different inbound communication channels when resolving customer issues.

SAP Business One for Field Service Management can help your organisation to increase service and on-site efficiently levels by centralising data. Your business will also enjoy increased revenue from improved performance and open up new upsell opportunities whilst your staff are on-site.

But ultimately it will be the improved standards of customer care and experience that will help you to retain customers and to attract new ones to your organisation.

Why SAP Business One works

Use our range of innovative mobile solutions to help field service management organisations take their business to the next level.

With SAP Business One your business is guaranteed to:

  • Stay on top of jobs with powerful resource planning
  • Get instant remote progress updates with mobile reporting
  • Streamline the billing process with customer e-signatures
  • Take advantage of upsell opportunities by getting real-time insight into stock levels

What’s included

SAP Business One has all the tools your business needs to process calls, resolve issues, take payments and work remotely.

Use the latest innovative technology from SAP to create an affordable and efficient field service solution using:

  • Mobile field service management software
  • Integrated customer relationship management
  • Service call management
  • Real-time warehouse and inventory management
  • Accounts and financial management
  • Reports and analytics
  • Plus much more

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Find out more about SAP Business One and Field Service businesses.

  • Other field service businesses like yours are using SAP Business One – what results are they seeing?

  • Increase customer satisfaction – how does SAP Business One improve customer satisfaction and loyalty?

  • Unrivalled benefits for your business – find out how we can streamline your processes and improve your productivity and profitability